Frequently Asked Questions (FAQ’S) - Resto.lu
1. How can I find a restaurant?
Simply type the restaurant’s name (or a part of its name) in the field "name". The result page will show all the restaurants with that name (or with your combination of characters in their name). You can also use the other fields of the search engine such as city/postal code, province, budget, terrace yes/no….. You do not need to fill in all these fields to search for a restaurant. You can for instance look for a restaurant in Brussels, French cuisine with a terrace.
2. How can I find more information about a restaurant?
Indien u een opzoeking heeft gedaan krijgt u de resultatenpagina met restaurants te zien. Door op When you make a specific search, the search engine brings you to the result page which lists all the restaurants that correspond to your criteria. By clicking on the name of one of these restaurants you’ll go to it’s detail page. On this page you’ll find the restaurants details such as telephone, fax, closing days, credit cards etc, ... At more than 100 restaurants, you’ll have acces to the restaurants private website with their card, menu etc.
3. How many restaurants are listed on Resto.lu?
In total more than 1000.
4. How many restaurants give acces to their own website (link)
More than 100
5. How does an online reservation work?
Your reservation enquiry is sent directly to the restaurant by mail. The restaurant will confirm your reservation by mail/phone/fax. If you did not receive an answer within 24 hours please contact the restaurant yourself.
6. How can I be sure that my reservation is ok?
Once you have received a confirmation of the restaurant
7. What if I can’t find a restaurant I know on Resto.lu?
We do our utmost to keep our database up to date but the restaurant business is evolving so quickly that it is almost impossible to have a 100 % up to date database. Your input is highly appreciated. By clicking on the button "add an address" you can add an address that will appear online after we checked with the restaurant keeper. (this may take a couple of days)
8. Can anyone sign an establishment’s guest book on Resto.lu?
Indeed, once you are a member of MyResto.lu, you’ll have your own username and password to sign guest books. Just go to the establishment’s page you want to write a text about and log in. You can write your note for private use only but you can also agree that your note can be posted as a public text: published online and visible for every surfer (which of course is not the case for your personal notes) Resto.lu will decide which of the public posted textes will eventually be published.
9. How does the category "most wanted" fonction?
The most wanted is al listing of all the restaurants that are in their category and province "most wanted" so the most visited on Resto.lu during the past 7 days. Discover the most popular restaurants on Resto.lu. Give us your preffered region and kitchen type and we'll show you the most popular restaurants!
10. I have a question (commercial, technical, general) for Resto.lu , who can I contact?
At the top of the home page of Resto.lu you’ll find the button "contact". Please select which department you would like to contact and send us your Email. We will contact you as soon as possible.